Last updated: November 2026
You may share personal and medical details with us through this website. This policy explains what we collect, why we need it, who can see it, and the choices you have.
This website, drraveesh.com, is run by the practice of Dr. Raveesh Sunkara, Senior Consultant Neurosurgeon and Spine Surgeon, based at KIMS Arete Hospital, Gachibowli, Hyderabad. In this policy, "we" and "us" mean Dr. Sunkara and his team.
This policy covers this website and the messages you send through it. KIMS Arete Hospital is a separate organisation. When you are treated there, the hospital keeps its own records under its own privacy policy.
What you choose to send us through our forms:
Medical details are sensitive, so please send only what we need to answer you. If you are writing on behalf of someone else, please make sure you have their permission first.
What is recorded automatically when you visit: our hosting provider keeps standard technical logs, such as your IP address, browser type and the pages requested. We also use your IP address briefly to block repeated or automated form submissions.
We do not sell your personal information, and we do not use it for third-party advertising.
By submitting a form, you agree that we may use the details you send for the purposes in this policy, including any medical information. You can withdraw your consent at any time by contacting us. This will not affect anything we did before you withdrew it, but we may no longer be able to help with your request.
Your form submissions reach us by email and are not stored in a database on this website. They can be seen by:
Some of these providers may process information on servers outside India. If you message us on WhatsApp, WhatsApp's own privacy policy applies to that conversation.
We do not use advertising or analytics cookies on this website.
Some pages include content from other companies. Videos play through YouTube's privacy-enhanced mode, and YouTube receives data about you when you press play. The map on our contact page is provided by Google Maps, which may set its own cookies when it loads. Their privacy policies apply to that content.
We keep your information for as long as we need it to deal with your request and provide your care, and for as long as medical, legal or tax rules require. After that, we delete it or remove anything that identifies you.
This website uses an encrypted (HTTPS) connection, and access to your information is limited to the people who need it. No website or email system can be completely secure, so we cannot guarantee absolute security. If you would rather not send reports online, please contact us and we will suggest another way.
Subject to the Digital Personal Data Protection Act, 2023 and other applicable law, you can ask us to:
To make a request, use the contact details in section 13. If you are not satisfied with our response, you can complain to the Data Protection Board of India.
A form about a child should be sent by a parent or legal guardian. If you are under 18, please ask a parent or guardian to contact us for you. If we learn that we have received a child's information without a guardian's consent, we will delete it unless we need it for the child's care.
This website links to other sites, including social media and research sources. We are not responsible for how those sites handle your information, so please read their privacy policies.
We may update this policy as our website or the law changes. The date at the top of this page shows the latest version.
For questions, requests or complaints about your information, please write to our Grievance Officer. We aim to resolve complaints within one month.